Answering Your Frequently Asked Questions

If you have never needed to have a windscreen replaced or a car door window changed, chances are you may have a few questions about the process. At Tough Car Glass, we aim to make our services as accessible and jargon-free as possible. We have created this blog to ensure we answer any queries you may have when choosing to use our professional services. If you do have any further questions about our services, then please contact us today. Give us a call today and speak to a member of our friendly team on 07716596649.


How Much Does it Cost For a Windscreen Replacement?


This depends on numerous circumstances. The price of your new windscreen may due to a number of factors; rain/light sensors, heated windscreens, age of the vehicle’s model, ADAS (Advanced Driver Assistance Systems) camera technology, heads up display.


Typically a windscreen will cost between £100 - £400 for the most common vehicles on the market. However, the sky's the limit when it comes to hyper, sports cars and unique vehicles. At Tough Car Glass our fitment charges are some of the most competitive in the business. We also have numerous glass suppliers from around the country, allowing us to obtain the priced glass possible. So you can get outstanding quality with competitive prices.


Can My Stone Chip be Fixed?


When it comes to windscreen stone chips, we have to treat each screen as an individual case. Every chip has to be assessed to allow the best price and option available to you. There are many factors to take into consideration such as; the size of the chip, area of the chip, type of chip, how long the damage has been there, contamination in the chip. We will always do what is best for the customer but we have a safety obligation to meet, In most cases, we will attempt the repair, and 90% of the time if we decide to attempt the repair it turns out successfully. To better understand what you will need, we recommend that you bring your vehicle to us if it’s safe or call us over the phone with a detailed explanation of the chip and its location.


How Long Does a Windscreen Replacement Take?


We say on average a windscreen replacement doesn't take much longer than 1 hour to replace, then further time for the glue to set before the vehicle can be driven. The complexity of the replacement can vary on each vehicle, and some replacements can take as long as a day to complete the work. We can discuss the specific details of your car's needs with Tough car glass at the time of the booking.


How Long Does a Windscreen Stone Chip Repair Take?


Repairing a stone chip has different stages, each stage has a set time to complete and a repair normally takes no more than 30 minutes. However, every repair is different and the technician may decide to recycle/start again. This decision is made by the technician when they have assessed the repair throughout the process, and whether the damage has been fully filled and successful. Our aim at Tough Car Glass is to provide you with a service so that your vehicle leaves our facility in 100% safe condition. We make sure all our glass meets the highest quality standards set by ECE regulations 43, including windscreens, other windows or partitions in motor vehicles and trailers. To ensure we meet all requirements, we carry out numerous tests for your safety and the longevity of the screen.


Tough Car Glass


With over 20 years of experience, there is nothing we have not seen or done in the car glass trade. For the past 11 years, we have been qualified as ATA Master technicians. Our team goes above and beyond to cater to all your specific needs and ensure that our windscreen/window replacements are some of the best around. Through open communication and exceptional service, we hope you’ll find what you’re looking for with automotive glazing. For more information about our windscreen/window replacements or any other of our services then give us a call. You can speak to a member of our team on 07716596649.


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